Defective or Damaged Items
Check your order thoroughly upon receipt.
Any damaged or defective items must be reported immediately
upon receipt of your order. Defective or damaged items
upon returned will be replaced or refunded at the discretion
of SmallItems.net. Sorry, but we cannot substitute a
different item for any damaged or defective items. To
report damaged or defective items and/or arrange a return,
Note that a return authorization code is required prior
to mailing back your return.
There is a 5% ($3.00 minimum) restocking
fee per order for all returned items which are not being
returned as a result of our error. Shipping and handling
charges are not refundable. Items must be insured against
loss and returned within 30 days from ship date in unused
condition and in their original packaging.
If you have any questions at all please
feel free to ask us at firstname.lastname@example.org and we
will do everything we can to answer you as quickly as